Significance of Issues

Through excellent interpersonal communication Hooksey’s Fish and Chips has become a place where people can enjoy themselves. Through the use of these great interpersonal communication skills Hooksey’s becomes a place where people can relax and unwind. This has a positive effect on the local community as well as the regular customers in the restaurant. If they feel comfortable in the environment and they enjoy spending their time there then in times of need people may turn to the restaurant to provide a good atmosphere for them to reflect. This has a positive effect on the community and means that the restaurant becomes part of the community.

Marketing is a subject that hooksey’s fish and chips has not taken seriously. They are confident and content with all of their customer’s reviews doing their advertising. Their lack of marketing strategies has not had a negative effect of their business but they are definitely under-achieving with regards to their sales. With the quality of food they provide and the experience you gain by going there, the restaurant should be full all of the time. This is due to their lack of marketing and advertising. This has a negative effect on the company as there may be people that feel the business could be performing much better than it is now. Also this may have a negative effect on the community and surrounding customers. If the restaurant begins to struggle this could cause strain for the regular customers who are trying to help keep the business afloat at their own expense.